Frequently Asked Questions

How long is the rental period?
Our standard rental is 2 weeks. Need more time? Add weekly extensions easily.

Do you deliver and pick up?
Yes. We deliver clean totes to your location and pick them up after your move.

What areas do you service?
We primarily serve Essex County, Massachusetts. Delivery outside the county is available for an additional fee.

What happens if a tote is damaged?
Normal wear is expected. If a tote is lost or severely damaged, replacement fees may apply.

Is there a deposit or credit card hold?
No deposit is required to reserve. A valid payment method is needed prior to delivery.